File Transfer There are several ways of getting files to us. The most common are: • Upload to Agfa Delano Approval System via web browser • FTP • CD/DVD • Courier/Post To obtain your Login and Password for FTP uploading, please ask your CSR to supply you with a password or email: david.bonnett [AT] garnett-dickinson.co.uk (replace AT with @) Flight Checking All files are flight checked using Pitstop, from which we get an “Errors and Warnings” report. Major problems with files are flagged up to you by email or we can send you a copy of the report. Typically, these would be: low-resolution pictures, lack of bleed, fonts not embedded, RGB’s, Pantone’s. Intervention If any page does not appear how it should at either flight checking stage or at proofing stage we can help you to find out what was wrong with the file and how to put it right. If you require changes to be made to pages we ask you to re-supply a new file. PDF’s are supposed to be un-editable but we all know that it is possible. However, by making a small correction to a PDF something else can go wrong unexpectedly – for instance, change a folio and text in another part of the file can become un-embedded (usually to do with how the source file was constructed). If you require changes we therefore ask that you make the change on the source file and make a new PDF. By adopting these robust procedures, we have virtually eliminated pre-press errors. Proofing/RIP Integrity Assuming your files are OK we would RIP and impose them. The high-resolution RIP'd data can then be sent to the plate-setter. However, we don’t do this as it is bad practice and can be quite dangerous. Sometimes if there is a faulty file it may not RIP properly. Therefore in ALL circumstances we send you a low-resolution “content proof” first (soft proofs are free, hard proofs are chargeable). This proof shows you how your file has behaved through our RIP. By giving you the proof we are saying – “this is what we will print from the files you have supplied – are you happy with this content before we go ahead and make plates?”